We will handle phone and written communication to the shipper and broker in regard to carrier packet setups, load status updates, change of plans, any additional paperwork on the carrier behalf, etc.
We do not ask for tasks involving company sensitive information, but we can handle your invoicing, load factoring, record keeping, carrier on boarding and data entry at a fraction on the time and cost in house.
Our dispatchers are expert negotiators and handle negotiating the load freight rate with brokers and shippers on your behalf. Additionally, we handle detention requests, TONU (Truck Order Not Used) and layover request for rescheduled loads.
We work on your behalf and all rate confirmations are booked under your name creating full transparency and worry-free operations. Load payments go directly to you and then we invoice you for our service. Also, we make the rate confirmation accessible online 24/7.
We have a pipeline of certified dispatchers to help your business upgrade or downgrade as and when needed.
We provide easy online access to Rate Confirmations and BOL
We dispatch drivers through our mobile phone app as well as over the phone to ensure great load communication
We submit loads to factoring companies and/or shippers for quick payment on the behalf of our carriers as requested.
We do not sleep! We operate 24 hours per day and 7 days a week to ensure our clients have support
Pay a fixed Dispatch Fee Per Week No matter how much you earn.
Profitable Freight Is Available On Load Boards for “Seconds”; Booking Speed is Crucial. Dispatchers Have The Time And Availability To Book Loads Quickly.
Expert Dispatchers Are Able to Analyze The Freight Market And Negotiate Higher Load Rates To Cover Their Cost of Service To Carriers
Complete All Owner Operator Load Setup Processes, Billing & Invoicing, Documented Detention Requests Collections and Monitor Weather Conditions
It Take Weeks To Identify Dedicated Lane(s), Research The Market For A Good Bid, Status Follow-Ups And Close The Deal. Dispatchers Can Manage This Process Efficiently And Effectively From End-To-End
Most Drivers Prefer Not To Talk On The Phone While Driving For Safety Reasons, But Shippers & Brokers Require Check Calls. Also, These Check Calls Are Sometimes Required During Rest Periods. To Avoid Driver Interruptions, Dispatchers Can Handle This Communication with Shippers & Brokers.
3003 W Olympic Blvd Suite 169
Los Angeles, CA 90006
(800)396-2640
DOWNTOWNDISPATCH.COM
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