WHY WORK WITH DOWNTOWN DISPATCH?
We will handle phone and written communication to the shipper and broker in regard to carrier packet setups, load status updates, change of plans, any additional paperwork on the carrier behalf, etc.
We do not ask for tasks involving company sensitive information, but we can handle your invoicing, load factoring, record keeping, carrier on boarding and data entry at a fraction on the time and cost in house.
Our dispatchers are expert negotiators and handle negotiating the load freight rate with brokers and shippers on your behalf. Additionally, we handle detention requests, TONU (Truck Order Not Used) and layover request for rescheduled loads.
We work on your behalf and all rate confirmations are booked under your name creating full transparency and worry-free operations. Load payments go directly to you and then we invoice you for our service. Also, we make the rate confirmation accessible online 24/7.
WHAT WE OFFER:
- Dedicated Dispatcher
- Dispatch Support 24/7
- Market Trend Analysis
- Load Search/Booking
- Load Rate Negotiations
- Broker Credit Checks
- Carrier-Broker Setups
- All Driver Assistance
- Roadside/Maintenance Support
- Trip Coordination
- Develop Dedicated Lanes
- Submit Loads for Payment
GROWTH & FLEXIBILITY
GROWTH & FLEXIBILITY
GROWTH & FLEXIBILITY
We have a pipeline of certified dispatchers to help your business upgrade or downgrade as and when needed.
DATA MANAGEMENT
GROWTH & FLEXIBILITY
GROWTH & FLEXIBILITY
We provide easy online access to Rate Confirmations and BOL
DISPATCHING
GROWTH & FLEXIBILITY
BILLING & INVOICING
We dispatch drivers through our mobile phone app as well as over the phone to ensure great load communication
BILLING & INVOICING
BILLING & INVOICING
BILLING & INVOICING
We submit loads to factoring companies and/or shippers for quick payment on the behalf of our carriers as requested.
24/7 OPERATIONS
BILLING & INVOICING
24/7 OPERATIONS
We do not sleep! We operate 24 hours per day and 7 days a week to ensure our clients have support
FIXED RATE
BILLING & INVOICING
24/7 OPERATIONS
Pay a fixed Dispatch Fee Per Week No matter how much you earn.